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Privacy Policy

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Privacy Policy for ClickUp AI (clickupapp.online)

This Privacy Policy describes how ClickUp AI (hereinafter referred to as “ClickUp AI,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our services available through our website, clickupapp.online (the “Site”) and the ClickUp AI application (“App”). ClickUp AI is an AI assistant designed to streamline your workflow and boost productivity within the ClickUp platform.

Information We Collect

We collect the following types of information:

Information You Provide Directly

  • Account Information: When you create an account or use the App, we may collect information such as your name, email address, and password.
  • User Content: We collect the content you input into ClickUp AI, including project proposals, documents, task descriptions, and any other information you provide to the AI for processing.
  • Communication Data: When you contact us with inquiries or for support, we collect your name, email address, and the content of your communication.
  • Payment Information: While we may not directly process payments (and may rely on third-party payment processors), we may collect limited payment-related information if it is necessary for access to premium features.

Information Collected Automatically

  • Usage Data: We collect information about how you use ClickUp AI, including the features you use, the tasks you perform, and the time you spend using the App.
  • Device Information: We collect information about the device you use to access ClickUp AI, including the device type, operating system, and unique device identifiers.
  • Log Data: We automatically collect certain log data when you access and use the Site and App. This includes your IP address, browser type, referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on the Site. See the “Cookies” section below for more information.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and Improving Services: To provide, maintain, and improve ClickUp AI, including personalizing your experience and developing new features.
  • Processing User Content: To process and generate content based on your input to ClickUp AI.
  • Communication: To communicate with you, including responding to your inquiries, providing customer support, and sending you updates and announcements.
  • Analytics: To analyze how you use ClickUp AI and to understand trends and patterns of usage.
  • Security: To protect the security and integrity of ClickUp AI and to prevent fraud.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Marketing: To send you promotional materials and offers about ClickUp AI and related services, if you have opted in to receive such communications.

How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who help us provide and improve ClickUp AI, such as hosting providers, analytics providers, and customer support providers.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you, if you have consented to such sharing.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Affiliates: We may share your information with our affiliates for business purposes.
  • With Your Consent: We may share your information with third parties if you have given us your consent to do so.

Cookies

We use cookies and similar technologies to collect information about your browsing activity on the Site. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the Site to function properly.
  • Analytics Cookies: These cookies allow us to track and analyze how you use the Site.
  • Advertising Cookies: These cookies are used to show you relevant ads.

You can control cookies through your browser settings. You can choose to block all cookies, block third-party cookies, or delete cookies that have already been stored on your device. However, please note that blocking cookies may affect your ability to use certain features of the Site.

Data Retention

We will retain your information for as long as necessary to provide you with ClickUp AI and to fulfill the purposes described in this Privacy Policy. We may also retain your information for a longer period if required by law or legal process.

Your Rights

You have the following rights with respect to your information:

  • Access: You have the right to access the information we hold about you.
  • Rectification: You have the right to have your information corrected if it is inaccurate or incomplete.
  • Erasure: You have the right to have your information deleted in certain circumstances.
  • Restriction of Processing: You have the right to restrict the processing of your information in certain circumstances.
  • Data Portability: You have the right to receive your information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
  • Objection: You have the right to object to the processing of your information in certain circumstances.
  • Withdrawal of Consent: If you have given us your consent to process your information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected].

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect your information during transmission.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy

ClickUp AI is not intended for children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and App. Your continued use of ClickUp AI after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].